Support Center

Technical and Scientific Assistance

Your go to place for accessing the Labbot manual and the latest versions of software. If you need further assistance, do not hesitate to contact us.

The Labbot Manual

Within its pages, you'll discover in-depth insights and step-by-step instructions designed to unlock the full potential of your instrument. Whether you're setting up for the first time or seeking advanced operation techniques, this manual is your go-to resource for success.

Software

Here you can find the latest versions of the Labbot software. Download the files and run the installer and you should be up and running in no time.

Labbot

Version: 1.3.2
Required firmware version: 1.1.0
Release date: 2024-08-28

Changelog: v1.3.2

  • New logging function per experiment to facilitate support
  • New calibration for RALS (Right Angle Light Scattering)
  • New temperature compensation for RALS
  • New scale for RALS
  • Reduced risk of freezing during long integration times
  • Several minor improvements and bug fixes

Viewer

Version: 1.1.0.3.1
Release date: 2023-10-05

Changelog: v2.32

  • Buttons more clearly labeled.
  • Spectra are now visible by default after loading to the spectrum window.
  • Load Manual now filtered on *.mxm-files.
  • Crash bugs related to spectrum window fixed.

Firmware

The firmware is the code running on the Labbot itself, communicating with the Labbot software and executing the instructions. We will keep updating the firmware to improve the performance of Labbot, and future software updates might require a new firmware to run correctly.

Version: 1.2.3
Release date: 2024-08-21

Changelog: v1.2.3

  • Temperature control algorithm optimised.

Support contact

In need of personal support? Mattias is here to help you. Benefit from his extensive Labbot knowledge and commitment to resolving your queries swiftly.

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